SUBSCRIPTION POLICY

GROUPS / AFTER SCHOOL

PLEASE NOTE THAT WE WILL KEEP THE SCHEDULE (SAME DAY/TIME) ONGOING.

The activity will be (4) or (8) classes per month depending on the activity. Check the class description for details.

REOCCURRING PAYMENT:

Payment is set up as an ongoing payment that will automatically renew every (1st) first of each month.

CANCELLATION:

To cancel a subscription, please email us at info@theskateside.com at least (10) days before your next payment is due. No calls or texts will be accepted. A cancellation past this time will be billed in full.

We do not allow cancelations or refunds for any active subscriptions not canceled (10) days before the next payment due date. This includes but is not limited to the student getting sick (including Covid-19), quarantining, injury (skating or non-skating), lack of enjoyment in the program, or behavioral issues.

WE WILL STRICTLY ENFORCE THIS POLICY.

Any approved refunds will be refunded in full minus the 3% non-refundable credit card surcharge. 

NO MAKEUP:

All lessons must be used at the scheduled time. There are no makeups allowed for any reason including but not limited to participants getting sick, quarantining, not enjoying the program, getting injured, or having behavioral issues. In case of rain, we will schedule a makeup, if you’re unable to participate, the class will be forfeited. 

WEATHER CHANGE / ACTS OF NATURE:

In case of rain or a wet skate park, we will contact you by email at least  (1) hour ahead of the scheduled class to cancel the class. A makeup day will be scheduled. If you are unavailable to make the makeup class with the options provided, your class will be forfeited. 

If you have any additional questions please feel free to email us at info@theskateside.com