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REFUND/CANCELLATION POLICY

Our camp activities take place in different areas and enrollment is taken by different cities or directly from us. In order to cancel any group activities with THE SKATESIDE, please direct all cancellations accordingly.

ALWAYS MAKE SURE TO CC THE SKATESIDE EMAIL IN ALL CORRESPONDENCE!

CANCEL CULVER CITY SKATE PARK:
Fill out this form: CULVER CITY REFUND REQUEST
And email: info@theskateside.com

SANTA MONICA SKATE PARK:
Email: sports@smgov.net
CC: info@theskateside.com

SOUTH PASADENA SKATE PARK:
Email: recreation@southpasadenaca.gov
CC: info@theskateside.com

GLENDALE LOCATION:
Email: info@theskateside.com

PLAYA VISTA LOCATION:
Email: info@theskateside.com

REFUND POLICY

THE SKATESIDE REFUND :

If your enrollment is taken directly by us, not a city website. A $60 non-refundable deposit will be held if you cancel 48 hours before camp starts. Canceling within 48 hours before the first day of camp a total camp fee will be charged.  There will be NO refunds for canceling within 48 hours before camp, during, or after the first day of camp.

If you wish to cancel please email info@theskateside.com

If a credit is issued, credits expire 90 days from date of issue. 

NOTE: Some cities might have different refund policies. You can contact each city to find out their exact policy.

 

MINIMUM ENROLLMENT:

If minimum enrollment is not reached a full refund will be issued. Note: 3% credit card fees are not refundable. Different cities might have different charges.

NO DAILY RATES:

There are no daily rates for camp. Rates are on a camp week basis. Camp weeks may be shorter due to holidays and scheduled closed days.

NO REFUND POLICY:

There is a strict no-refund policy. There will be no refund given for any reasons, including but not limited to participants:

Sick/Ill (covid-19 included)

Quarantining

Any Injury (skateboarding included)

Misconduct

Excess vulgar language

Bullying

Unsafe behavior

Refusing to wear safety gear

The student doesn’t want to be in camp

Change of schedule

Homesick

NO MAKE-UP:

There is no makeup allowed for any reasons including but not limited to participants getting sick (covid included) quarantining, not enjoying the program, getting injured, traffic, or having behavioral issues. In case of rain we will schedule a makeup, if you’re unable to participate, the class will be forfeited. 

NO TRANSFERRING:

*There are no transferring/ pro-rating days to future weeks or transferring/pro-rating days to alternate students. No transferring to a different student, or any other services (privates, groups, B-Day Party, etc.) is allowed. There are no credits given to apply to other services. Students can only participate in the week they are registered for. There are no daily rates or splitting your camp week into multiple days for separate weeks.

RAIN (or other acts of nature):

In case of rain lessons will be canceled at least (1) hr ahead of time. PLEASE MAKE SURE TO REVIEW YOUR EMAIL before leaving the house for updates. A refund or credit will be issued depending on the city's preference. You can follow up with your city to confirm.

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